Office Coordinator Πλήρης Απασχόληση

Tresor Hospitality is looking for an Office Coordinator to join the team in Glyfada main office.

Responsibilities

• Greet visitors when they arrive at the office and take beverage/coffee orders
• Responsible for incoming and outgoing mail, answer phone calls, and provide requested information
• Prepare meeting room and as for use by printing relevant documents and setting up any devices that will be used
• Monitor office supplies inventory and place orders and maintain the general upkeep of the premises
• Arrange logistics for all external and internal meetings
• Follow office workflow procedures to ensure maximum efficiency
• Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.)
• File documentation relating to employees and projects
• Assisting and advising customers who may be choosing from a variety of travel options
• Making reservations for customers based on their various requirements and budgetary allowances
• Checking the availability of accommodation or transportation on the customers’ desired travel dates
• Helping plan travel itineraries by suggesting local tourist attractions and places of interest
• Processing payments and sending confirmation details to customers
• Sorting out any issues that may arise with bookings or reservations
• Selling and promoting reservation services
• Answering any questions customers might have about the reservation process
• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations
• Providing support to customers who may need to amend or cancel a reservation
• Directs all guest requests and issues to the proper departments; follows through to ensure requests and issues are fully resolved

Prerequisites

• Proven experience in a similar role and environment
• Empathy towards your customers and colleagues
• Pride and attention to detail
• Polished personal presentation with a warm, confident and hospitable personality
• Degree from an accredited university

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